Tweeting the Friendly Skies

Posted: September 21, 2011 in Business

Passenger surpised to have Morton's Porter House Steak waiting at airport for him

So if you think when you Tweet it is a one-way conversation – think again. After airline passenger Peter Shankman tweeted to Morton’s Steakhouse this:

A Morton’s Social Media Community Manager intercepted the tweet and instructed a waiter from it’s Morton’s Hackensack New Jersey restaurant to transport the tweet order to the airport. When Mr. Shankman arrived to his limo he received this:

Shankman’s dinner order awaiting him at Newark Airport

So what is the moral of the story. Businesses should man their company’s Twitter streams on a daily basis. Thar’s gold in the hills and possibly fires to put out.

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Comments
  1. marla says:

    Very well put together Scott. The graphics you did are amazing.

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